DR. MIKKO HÄNNINEN
Experienced Scholar, Speaker, Consultant and Educator in Retail, Marketing and Strategy
#platform economy #ecommerce #retail #marketing
I’m leading the way in better understanding digital technologies and the impact of new digital business models and intermediaries, such as digital platforms, on traditional businesses and industries particularly in the retail and consumer services sector.
I am a dedicated, goal-oriented individual with a high-energy level, excellent communication and organizational skills, meticulous attention to detail, and a proven track record in getting things done whether it’s as a scholar, speaker, consultant or educator.
Born and raised in Helsinki, Finland, I'm a researcher and educator with an inherent interest in better understanding the world around us. Currently I am working at Aalto University, and from Fall 2020 as Assistant Professor in Service/Retail Operations at the University of Nottingham Business School.
Much of my research has concentrated on understanding the opportunities and challenges provided by new digital business models and services, particularly through technological innovation and the platform economy. Theoretically, my research interests focus on understanding the implications of the intertwining of humans and technology on both the micro- and macro-level dynamics of the society around us. I have worked with many companies in my research from start-ups to large multinational companies both in Finland and abroad. I love what I do, and I’m passionate about working with companies both big and small in my day-to-day work and research.
In total, I have 7 publications in the form of journal articles and/or book chapters, a strong research pipeline targeting the leading academics journals in the marketing, management, strategy interface, dozens of popular journal articles and news commentaries, in addition to experience of speaking to large crowds both as an educator and consultant. I frequently
I spend my spare time with family and friends, traveling and exploring the world around me. I believe in an active lifestyle and the importance of maintaining a global perspective to life.
Whether it is help with navigating the possibilities provided by e-commerce giants such as Amazon and Alibaba, or want to suggest any new research opportunities, I am always happy to connect and answer any questions, and perhaps, start a short- or long-term collaboration.
Please feel free to explore my visit and get to better know my background and where I'm coming from. Don't hesitate to ask if you see an opportunity for collaboration or want to know more.
August 2017 - May 2020
D.SC. (ECON), MARKETING
Aalto University School of Business - Espoo, Finland (AACSB, AMBA and EQUIS)
Dissertation committee chair: Arto Lindblom, Professor of Marketing
August 2011 - March 2016
M.SC. (ECON), MARKETING
Aalto University School of Business - Helsinki, Finland (AACSB, AMBA, EQUIS)
Minor(s): Finance, International Business
Ongoing Research Projects
My research focuses primarily on digitalization and digital transformation in the marketing, management and strategy interface, both empirically and theoretically. My research interests relate broadly to understanding both the opportunities and challenges created by novel digital technologies and intermediaries across the retail value chain from the supplier to the customer. My research projects draw on both quantitative and qualitative methods, including case studies and advanced quantitative methods.
Understanding how novel digital intermediaries, such as digital platforms, shape the way that customers and complementors interact and transact.
#platform economy #platform work #platform capitalism #digitalization
ECOSYSTEMS AND ECOSYSTEM GOVERNANCE
Understanding how ecosystems are governed and how hubs orchestrate ecosystems to align on common initiatives.
#ecosystem #governmenance #alignment
DIGITALIZATION AND CUSTOMER BEHAVIOR
Understanding how marketing practices are converging through both the opportunities and challenges provided by digitalization.
#digital marketing #big data #customer behavior
Hänninen, M. 2020. Digital Transaction Platforms: Forms, Mechanisms and Outcomes. Aalto University Publication Series. Doctoral Dissertations 47/2020. https://aaltodoc.aalto.fi/bitstream/handle/123456789/43512/isbn9789526038049.pdf?sequence=1&isAllowed=y
Refereed Journal Articles
Hänninen, M. 2019. Review of Studies on Digital Transaction Platforms in Marketing Journals. International Review of Retail, Distribution and Consumer Research, forthcoming issue. https://doi.org/10.1080/09593969.2019.1651380
Hänninen, M., Mitronen, L. and Kwan, S., 2019. Multi-Sided Marketplaces and the Transformation of Retail: A Service Systems Perspective. Journal of Retailing and Consumer Services. 49, pp. 380-388. https://doi.org/10.1016/j.jretconser.2019.04.015
Hänninen, M., and Smedlund, A., 2019. The New Rules of Retail: How Marketplaces Help Retail to Shift from a Customer Engagement to Supplier Engagement Mind-Set. Strategy and Leadership, 47(1), pp.37-43. https://doi.org/10.1108/SL-04-2018-0036
Hänninen, M., Smedlund, A. and Mitronen, L., 2018. Digitalization in retailing: multi-sided platforms as drivers of industry transformation. Baltic Journal of Management, 13(2), pp.152-168. https://doi.org/10.1108/BJM-04-2017-0109
Hänninen, M. New Business Models and the Transformation of the Retail Exchange Logic: A snapshot of Platforms and Digitalization. Oxford University Press, Oxford, forthcoming.
Hänninen M., Paavola L. (2020) Digital Platforms and Industry Change. In: Lehtimäki H., Uusikylä P., Smedlund A. (eds) Society as an Interaction Space. Translational Systems Sciences, vol 22. Springer, Singapore. https://doi.org/10.1007/978-981-15-0069-5_10
Hänninen, M., Rusanen, O. and Paavola, L., 2018. Creating the Foundation for a Functioning Internal Platform. In Collaborative Value Co-creation in the Platform Economy (pp. 147-165). Springer, Singapore. https://doi.org/10.1007/978-981-10-8956-5_8
I have considerable experience in teaching marketing courses at the undergraduate (BSc), graduate (MSc) and executive (MBA) level over several years. In addition, I am interested and experienced in supervising students both in groups and one-on-one. Industry collaboration in the form of guest-lectures and life cases play an important part in my classes and I strongly believe in the importance of integrating case work into teaching, for example, via e-learning and other innovative tools and techniques. I was awarded the Aalto Emerging Marketing Educator award in 2019.
Courses Taught at Aalto University, undergraduate (BSc) level:
Introduction to Marketing (Case instructor 2016 – 2019), class size 30-40 students
Retail Marketing (Co-instructor 2017 – ongoing), class size 30-40 students,
Thesis seminar (2017 - ongoing), class size 15-20 students
Courses Taught at Aalto University, graduate (MSc) level:
Marketing strategy (Co-instructor 2016), class size 30-40 students
Capstone (Co-instructor 2017), class size 30-40 students
Courses Taught at Aalto University Executive Education
Digital marketing (lead instructor, two days, 2019/2020), class size 10-15 students
Guest Lectures, Aalto University:
EIT Digital Summer School (2018-2019), class size 40-50 students
Digital Marketing (2019), class size 20-30 students
Consumer Research (2019), class size 20-30 students
Guest Lectures, University of Helsinki:
Digital Marketing (2018-2019), class size 30-40 students
Student Business Projects Supervised:
2019 – SOK, ABC service station carwash business (2 students)
2018 – Kesko, private label brand portfolio development (2 students)
2017 – SOK, e-commerce sustainability (3 students)
25 Bachelor's thesis
1 Master's thesis
I regularly contribute to media about my research and have appeared as an expert commentator in TV, radio, print and online news articles. I also write regularly about current marketing related topics to a number of newspapers and magazines as an expert columnist and commentator.
Media Appearances (Selected)
04/2020 - Op-ed in Kauppalehti business magazine about Finnish department store chain Stockmann https://www-kauppalehti-.fi/uutiset/tutkija-stockmannin-turmio-johtuu-pitkalti-siita-etta-yhtio-unohti-asiakkaansa/2a97b026-3718-4c01-a3c8-edb819acd9ab
03/2020 - Op-ed in Kauppalehti business magazine about Corona-virus and online retailing https://www.kauppalehti.fi/uutiset/koronakriisi-merkitsee-kaannekohtaa-verkkokaupalle-nakyy-muuallakin-kuin-ruoan-verkkokaupassa/009184a3-f017-4538-8a58-10e65c9cf827
03/2020 - Article in Effektivitet on Digital Platforms as Drivers of Industry Transformation https://effektivitet.dk/magasin/e-handel-og-last-mile-logistik/digital-platforms-as-drivers-of-retail-transformation/
03/2020 - Expert interview to Lännen Media about online grocery shopping https://www.satakunnankansa.fi/a/0ef4b2db-e666-4e01-bee2-219f36b9e188
01/2020 - Expert interview to Yhteishyvä magazine about grocery shopping trends https://yhteishyva.fi/artikkeli/tulevaisuuden-ruokakauppa-on-elamyskeskus-kauppoje/2orfAxnfpSc3eIdvhUrOzS
12/2019 - Avarda blog about online groceries https://www.avarda.com/fi/yritys/avarda/uutishuone/ruoan-verkkokauppa/
12/2019 - Expert interview to STT news about Post-Christmas sales https://www.mtvuutiset.fi/artikkeli/joulun-jalkeiset-alennusmyynnit-alkaneet-jalleen-jatkuvat-alennuskampanjat-laskevat-joulualen-merkitysta/7672070
12/2019 - Expert interview to ESS Souther Finland daily newspaper about e-commerce pricing https://www.ess.fi/uutiset/paijathame/art2589870
12/2019 – Expert interview to ESS Southern Finland daily newspaper on e-commerce logistics trends https://www.ess.fi/uutiset/paijathame/art2587395
12/2019 – Expert interview to Helsingin Sanomat about reviews and ratings in digital channels https://www.hs.fi/kotimaa/art-2000006353727.html
12/2019 – Expert interview to Helsingin Sanomat about property development in urban Helsinki https://www.hs.fi/kaupunki/art-2000006354550.html
12/2019 – Expert interview to Yhteishyvä, S-Group retail chain customer magazine, about shopping trends for 2020 https://yhteishyva.fi/Yhteishyv%C3%A4n-n%C3%A4k%C3%B6islehti
12/2019 – Expert interview to YLE News (TV, radio and online) about customer reviews and their use by organizations, including the public sector https://yle.fi/uutiset/3-11115019
11/2019 – Op-ed in Kauppalehti business magazine about Amazon and its current as well as potential impact on Finnish retail https://www.kauppalehti.fi/uutiset/amazonin-suomen-markkinapaikalla-olisi-voimakas-vaikutus/f28fad67-4b51-44f8-aff3-5dc67d736d15
11/2019 – Expert interview to Helsingin Sanomat about the Finnish postal strike and its consequences https://www.hs.fi/talous/art-2000006304458.html
11/2019 – Expert interview to Helsingin Sanomat daily newspaper about shopping centre development https://www.hs.fi/kaupunki/art-2000006303275.html
11/2019 – Expert interview to YLE News about K-Citymarket Järvenpää awarded IGD Store of the Year award https://yle.fi/uutiset/3-11059655
10/2019 – Expert interview to PostNord about upcoming e-commerce trends https://www.postnord.fi/tietoa-postnordista/ajankohtaista/asiakaslehti-tempo/vastuullisuus-vetaa-verkkokauppaa
10/2019 – Expert interview to Paytrail about e-commerce sustainability https://www.paytrail.com/blog/kuluttaja-mielt%C3%A4%C3%A4-lokalisoidun-verkkokaupan-suomalaiseksi
09/2019 – Op-ed in Kauppalehti business magazine on e-commerce and declining mail volumes https://www.kauppalehti-fi/uutiset/postit-ovat-jaamassa-verkkokauppajattien-jalkoihin/7e095892-72de-4bb2-9125-341ffeae0341
03/2019 – Expert interview on online grocery retail for Point, Hartwall’s magazine https://issuu.com/otavamedia_asiakasviestinta/stacks/89e708e0d9644d18bbab8a13f176cf98
12/2018 – Expert interview on Amazon’s entry to the Nordics for Hufvudstadsbladet daily newspaper https://www.hbl.fi/artikel/det-blir-ingen-nordisk-nathandel-for-amazon-nu-men-kan-vara-nasta-steg/
10/2018 - Expert interview to Kauppalehti about Amazon from the perspective of SME's https://www.kauppalehti.fi/uutiset/tutkija-suomalaistuotteiden-kysynta-kasvaisi-amazonin-myota-huomattavasti/d5d71ec5-d18f-34ec-9351-e9f0e7432773
09/2018 – Expert interview to Tempo (PostNord) about last mile delivery https://www.postnord.fi/tietoa-postnordista/ajankohtaista/asiakaslehti-tempo
09/2018 – Expert interview to OP magazine about e-commerce https://op.media/teemat/pinnalla/verkkokauppa-hurjassa-nousussa-suomalaiset-kaupat-ovat-jaamassa-ulkomaisten-jattien-jalkoihin-83ab5cbd97fe49daafc0c4e9a560a5de
08/2018 – Expert interview to Iltalehti daily newspaper about the ”brushing” phenomena https://www.iltalehti.fi/digiuutiset/a/201808202201148869
06/2018 – Expert interview to Helsingin Sanomat daily newspaper about Amazon’s potential entry to Finland https://www.hs.fi/talous/art-2000005729450.html?share=f038e0fa374a069e3eedf43daad7453f
06/2018 – Guest on daily primetime TV talk show (YLE A-Studio) discussing about Amazon and e-commerce
05/2018 – Op-ed to Kauppalehti business magazine on retailer capabilities in the age of e-commerce https://www.kauppalehti.fi/uutiset/mielipide-kaupan-toimijoiden-pitaa-tunnistaa-tulevaisuuden-kilpailutekijat/3fe5e3a9-49a0-3f60-b5aa-d51b6f68dbe3
03/2018 – Expert interview to STT Finnish News Service about Amazon’s potential entry to Finland as well as online grocery retailing (published in dozens of Finnish regional newspaper) https://www.savonsanomat.fi/talous/Amazonin-tulo-Suomeen-saattaisi-mullistaa-ruoan-verkkokaupan/1123361
11/2017 – Op-ed to Kauppalehti about the platform economy and the need to realize its also positive outcomes in many industries https://www.kauppalehti.fi/uutiset/mielipide-alustataloudesta-loytyy-myos-paikallisia-menestystarinoita/b4787cc7-d30d-3f20-b791-c78eb1d302fb
05/2017 – Op-ed to Kauppalehti about last-mile delivery https://www.kauppalehti.fi/uutiset/debatti-pakettiautomaattien-suosio-kasvaa-verkkokaupan-mukana/eb08ece6-e675-3f5a-bc20-2121f7cfbef6
03/2017 – Expert interview to Taloussanomat business newspaper about Chinese e-ecommerce https://www.is.fi/taloussanomat/art-2000005131407.html
11/2016 – Op-ed to Kauppalehti business newspaper about Chinese e-commerce https://www.kauppalehti-fi/uutiset/tutkija-selvitti-kiinalainen-verkkokauppa-suomalaiselle-halvin-melkein-aina/c40f96bd-7208-368c-a9f0-129b8ad1c87a?fb_comment_id=1156480761104125_1157784277640440
It is very important that my research has implications and impact also outside academia, and the ability to influence both public discourse and public policy. I, therefore, regularly engage in industry collaboration through research, seminars, workshops and presentations with small, medium and large firms. I also do ad-hoc consultancy assignments. Please let me know your needs!